A phased AI automation system for scheduling, reminders, and post-hospitalization visit management — built specifically for Tri-Med Home Care.
For a home care organization managing 300+ patients, coordinating bi-annual nursing visits, tracking hospitalizations, and ensuring every patient receives timely reminders is an enormous manual burden. The cost isn't just staff hours — it's missed visits, lapsed care, and patient dissatisfaction.
This proposal outlines a practical, phased AI automation system that handles scheduling logic, multi-channel patient outreach, and post-hospitalization triggers automatically — so your care team can focus on care, not coordination.
Bottom line: With 52 staff hours freed per month, automation pays for itself within the first month of full deployment. Every month after that is pure operational savings.
Three interconnected layers: patient data feeds into a scheduling engine which drives outreach channels and staff notification.
Phases 1–2 deliver the majority of operational value. Each phase is independently functional before the next begins.
Every patient has a preferred way to be contacted. The system supports all three primary channels and can try them in sequence if one doesn't get a response.
Automated reminders at 14, 7, and 1 day before a scheduled visit. Includes visit details and a confirmation link.
Included in all tiersOutbound AI call in the patient's preferred language. Confirms the visit and logs the response automatically.
Standard & PremiumShort text with visit details and a one-tap confirmation. Ideal for patients who don't check email regularly.
Premium tierMultilingual support: Calls and SMS are delivered in the patient's preferred language. Supported: English, Spanish, French, and others on request. Language preference is stored per patient and applied automatically.
Choose the tier that fits your current needs. Upgrade at any time — infrastructure from earlier phases carries forward.
All prices in USD. Setup fees one-time and non-recurring. Monthly pricing assumes up to 300 active patients. Voice call usage beyond 200 min/month billed at $0.12/min.
The system replaces work that currently falls on your coordinators — outreach calls, confirmation tracking, follow-up scheduling — and does it faster, at scale, without error.
Based on 300 active patients, bi-annual visit schedule
Direct labor savings only. Reduction in missed visits, improved patient satisfaction, and avoided compliance risk add further value that is harder to quantify but equally real.
We handle all technical setup. All we need from your team is the following, which can be provided in a simple spreadsheet:
Name, phone, email, preferred language, and approximate date of last nursing visit. All information handled in strict compliance with applicable privacy regulations.
Names and general availability of visiting nurses. For Phase 1, a single dispatch contact is sufficient — full scheduling integration available in Premium.
How your team currently logs when a patient is admitted. We integrate into your existing process — no new workflows required from clinical staff.
How far in advance you'd like reminders sent. Default: 14 days, 7 days, and 1 day. Fully configurable to your preference.
Typical onboarding: Phase 1 is live within 2–3 weeks of receiving the above. No disruption to care delivery operations during setup.
Start with a 30-minute working session to walk through this proposal, answer questions, and align on the right tier. We can have a signed agreement and onboarding kickoff within the same week.
Confidential — prepared exclusively for Tri-Med Home Care. Pricing subject to formal agreement.